STREAMLINING OF THE APPROVED APPLICATION FOR LICENSURE EXAMINATION THROUGH E-GOVERNANCE MECHANISM

Abstract

The study centered on the streamlining of the approved application for Licensure Examination through e-Governance mechanism. The study employed the descriptive method of research with the questionnaire as the main data gathering tool. The respondents of the study are Board/Examinees taking the licensure examination. Statistical tools were used in measuring and analyzing the results. Also, e-Governance mechanism has a high extent of influence to the system generated NOA of streamlining of the approved applications. On System Security, it revealed that the website protects user’s privacy as provided under data privacy act. This showed that information in the website is protected under the data privacy act. As to Information Clarity, it indicated that the website is equipped with search capability by the users and the users can quickly find the information and services they need once they enter the system. When it comes to Citizen’s Satisfaction of e-Governance Services, it showed that the e-Governance system can improve the efficiency of organizational services, and accelerate the pace of the organization and Information and services provided by the e-Governance system can meet their needs. This revealed that the system improves the productivity and convenience in the working system and that it meets what they needed in the system. Moreover, the approved applications through e-Governance mechanism in claiming the Notice of Admission barely encountered the challenges in using the system. The most challenging aspect was the information provided in the system is not comprehensive and understandable to the target users. The next challenging aspect was updates for the system is difficult to upload and perform because of network trafficking and hacking. This showed that updates being done may be a problem due to internet stability and connectivity. It also revealed that the offline service is not effective in satisfying the needs of the users. Furthermore, there exists a significant relationship between the approved application through e-Governance mechanism and the system generated Notice of Admission.  As contrasted, there is no significant difference on the challenges encountered on the approved application through e-Governance mechanism in claiming Notice of Admission when grouped according to profile. In addition, there exists a significant relationship between the effects of the system generated NOA of the approved application through e-Governance mechanism and the challenges encountered.